FAQs

General FAQs

  • Where can I find your policies?

    You can find all our policies including Shipping, Refund & Exchange, and Privacy Policies here.

  • What problems does the MicroTally® sampling system address?

    The MicroTally® sampling system: 

    • Samples a much greater proportion of the product
    • Increase the sampling representativeness
    • Eliminates product loss from sampling
    • Reduces hazardous waste disposal costs
    • Reduces sampling time and injury risks
    • Reduces the amount of enrichment media needed

  • On which sample matrices can MicroTally® products be used?

    MicroTally® products are intended for use on any solid food where the presence of microbial pathogens or toxins, on the external surface of the product, is of concern.

    MicroTally® spun polymer cloth as a part of the manual and continuous sampling devices, has been approved by the USDA for beef trim sampling for pathogens and indicator organisms.

    MicroTally® spun polymer cloth has also been scientifically proven effective in sampling bacteria on produce such as lettuce.

  • On which sample matrices can MicroTally® products NOT be used?

    MicroTally® spun polymer cloth is not intended for some fine powders or liquids that may fill capture sites, interfering with the sampling process. 

    MicroTally® spun polymer cloth should not be used if the suspected contamination is inherently internal to the product, and therefore not accessible for sampling.

MicroTally® CSD FAQs

  • Does FSIS approve of MicroTally® CSD sampling for food products?

    USDA/FSIS has issued a Letter of No Objection covering beef trim pathogen sampling, which includes both MSD and CSD sampling.

    In addition, USDA/FSIS recently named “Polyolefin Cloth” sampling as their official pathogen sampling method for their in-plant inspectors.

  • Is it necessary to use both MicroTally® Cartridges and MicroTally® Baseplates to implement CSD or continuous sampling? 

    Yes, as shown in this video.

  • Can the MicroTally® Swabs be used independently of the MicroTally® Cartridges and MicroTally® Baseplates? 

    Yes, see MSD testing. However, we highly recommend using the MicroTally® Mitt for this purpose as it offers a significantly enhanced sampling experience tailored to meet your needs.

  • On which sample matrices can MicroTally® products be used?

    MicroTally® products are intended for use on any solid food where the presence of microbial pathogens or toxins, on the external surface of the product, is of concern.

    MicroTally® spun polymer cloth as a part of the manual and continuous sampling devices, has been approved by the USDA for beef trim sampling for pathogens and indicator organisms.

    MicroTally® spun polymer cloth has also been scientifically proven effective in sampling bacteria on produce such as lettuce.

  • On which sample matrices can MicroTally® products NOT be used?

    MicroTally® spun polymer cloth is not intended for some fine powders or liquids that may fill capture sites, interfering with the sampling process. 

    MicroTally® spun polymer cloth should not be used if the suspected contamination is inherently internal to the product, and therefore not accessible for sampling.

MicroTally® MSD FAQs

  • Does FSIS approve of MicroTally® CSD sampling for food products?

    USDA/FSIS has issued a Letter of No Objection covering beef trim pathogen sampling, which includes both MSD and CSD sampling.

    In addition, USDA/FSIS recently named “Polyolefin Cloth” sampling as their official pathogen sampling method for their in-plant inspectors.

  • Is it necessary to use both MicroTally® Cartridges and MicroTally® Baseplates to implement CSD or continuous sampling? 

    Yes, as shown in this video.

  • Can the MicroTally® Swabs be used independently of the MicroTally® Cartridges and MicroTally® Baseplates? 

    Yes, see MSD testing. However, we highly recommend using the MicroTally® Mitt for this purpose as it offers a significantly enhanced sampling experience tailored to meet your needs.

  • On which sample matrices can MicroTally® products be used?

    MicroTally® products are intended for use on any solid food where the presence of microbial pathogens or toxins, on the external surface of the product, is of concern.

    MicroTally® spun polymer cloth as a part of the manual and continuous sampling devices, has been approved by the USDA for beef trim sampling for pathogens and indicator organisms.

    MicroTally® spun polymer cloth has also been scientifically proven effective in sampling bacteria on produce such as lettuce.

  • On which sample matrices can MicroTally® products NOT be used?

    MicroTally® spun polymer cloth is not intended for some fine powders or liquids that may fill capture sites, interfering with the sampling process. 

    MicroTally® spun polymer cloth should not be used if the suspected contamination is inherently internal to the product, and therefore not accessible for sampling.

Ordering FAQs

  • How long will it take to process my order?

    Once your order is placed, you will receive an email providing you with the official estimated order fulfillment time. Please note that order processing typically occurs within 1 business day of receiving the order. However, the actual processing time may vary depending on the current volume of orders we are experiencing.

    If you would like to inquire about the current processing times before placing your order, please do not hesitate to contact us at order@fremonta.com or by calling 408-581-0118. We are more than happy to assist you with any inquiries or concerns you may have.